Admin & Business Support
Keeping the everyday paperwork, information and organisation under control.
- Data entry & databases
- Documents & formatting
- File management
- Research & reports
- Spreadsheets & task management
Virtual Assistant & Business Support
More time for your business. Less time spent on admin.
Practical, reliable virtual assistant support for small businesses, trades and construction businesses. From everyday administration and customer enquiries to finance and paperwork, I can take care of the jobs that keep your business moving.
12+ years admin & customer service experienceSmall business focusedConstruction experienceRemote support
What I can help with
Services
Flexible support that can be tailored around the way your business actually works.
Customer & Supplier Support
Taking care of the communication and admin that comes with looking after customers and suppliers.
- Email & correspondence
- Customer enquiries
- Order processing
- Supplier administration
- Refunds & payment queries
Finance & Accounts Admin
Helping keep your financial admin organised and up to date.
- Invoices & payment admin
- Income & expense recording
- Receipts
- Accounts administration
- FreeAgent, Xero & Sage 50
Construction & Compliance
Admin support with an understanding of the paperwork behind construction and trade businesses.
- Construction documentation
- Health & safety paperwork
- Formatting risk assessments & method statements
- Organising COSHH & toolbox talk records
- Training & card administration
Digital & Online Support
Keeping digital systems, information and online tasks organised.
- CRM administration
- Website updates
- Marketplace administration
- Microsoft & Google Workspace
- Digital file organisation
One-off or Ongoing Support
Whether you need regular help or simply want to get a backlog of admin under control.
- Ongoing virtual support
- One-off projects
- Admin catch-up
- Process organisation
- Tailored support
About Beniston VA Services
“Taking the admin off your plate, so you can get on with the work that matters.”
I'm Hannah, the person behind Beniston VA Services. I have over 12 years' experience across administration, customer service and business support.
I've worked across retail, finance and construction, giving me experience with everything from customer enquiries and orders to invoices, spreadsheets, systems and construction paperwork.
I know how quickly the little jobs can build up when you're running a business. My aim is simple: provide reliable, practical support that makes your working day easier.
12+ years' experienceAdmin & customer serviceConstruction experienceFinance adminRemote support
Who I help
For businesses that have enough on their plate already.
You don't need to employ someone full-time to get reliable help with your admin.
01
Trades & Construction
Builders, tradespeople, contractors and construction businesses that need someone to keep the paperwork and admin moving.
02
Small Businesses
Business owners who need an extra pair of hands without the commitment of taking on another employee.
03
Online & Service Businesses
Support with customers, orders, inboxes, documents and the everyday tasks behind the scenes.
Ready to get some of the admin off your hands?
Tell me a little about your business and what you need help with. We can take it from there.
Get in touch